Industry
HVAC Service
Client
Large HVAC equipment manufacturer.
Problem
During changeover season (fall to winter or spring to summer), the manufacturer gets bombarded with calls about broken fan coils, thermostats etc.
Phones ring into the evenings and weekends but no one is around to pick up.
Solution
Built an AI phone agent that can qualify the caller (by intent and geography), look up calendar availability and book appointments.
Here’s an example: